We work alongside our union-represented nurses and the Minnesota Nurses Association (MNA) every three years to reach a fair and equitable agreement. The agreement must serve our union nurses and their colleagues while meeting the needs of patients and providing high-quality and innovative care that community members can afford.
During the pandemic, we realized more than ever that providing excellent care requires constant innovation and teamwork from our dedicated teams. We learned much about teamwork and how patient-centered care requires constant evaluation of how every member of the hospital health care team — from the moment a patient arrives until the moment the patient leaves – is part of an evolving team focused on the best possible care in a high quality, efficient manner.
Our Guiding Principles
Patients Come First. Always.
Our patients are — and will remain — our top priority at all times. The care our patients receive at Twin Cities Hospitals is nationally recognized and individualized for each specific patient.
Nurses Are Part of the Team.
Nurses are an important part of a team that provides high-quality health care. Alongside respiratory therapists, lab technicians, physicians, and many more, patients in Minnesota receive top-notch care and service.
Our Workplaces Must Be Safe for All Team Members.
Workplace safety and patient safety are critical for providing world-class care. We can continue to make our hospitals safe workplaces for every team member by working together.
Non-Profit Hospitals Re-Invest and Invest in Team Members and Patient Care.
Minnesota’s hospitals are all non-profit organizations, and net proceeds are reinvested back into hospitals and team members who provide care. Twin Cities Hospitals are known for — and committed to — providing the best care for all patients. Alongside their teammates, nurses play a vital role in inpatient care. We value and invest in all team members to continue to provide the best care possible. Please visit the Minnesota Hospital Association’s website for the 2021 Community Benefit Report (www.mnhospitals.org).
Continuing Nationally-Recognized Care
Healthcare delivery is constantly changing and providing the high-quality care Minnesotans have come to expect requires constant vigilance and re-alignment. We all need to adapt and reach a contract agreement that allows flexibility to protect the quality healthcare we have and will continue to offer. This means we must balance various needs with limited resources that work for all team members.
Giving back to the community
We are proud of the commitments we make to support our communities. In addition to providing exceptional care, we make significant contributions to the health of our communities.